State Farm® Insurance Agent Ty Gittens
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Lynn Washington
September 10, 2024
"Kevin’s positive and professional customer service was truly appreciated. I’m a senior citizen and he was patient, and very knowledgeable when explaining the process , and exploring my options."
"Thank you for sharing your experience, Lynn! We’re so glad to hear that Kevin was able to provide you with patience and knowledge. We strive to make the process as clear and comfortable as possible for our customers, and it's wonderful to know Kevin’s service made a positive impact. We truly appreciate your support! -Ty "
Brian
September 5, 2024
"Emily was excellent! I truly appreciated her positive disposition and professional customer service while addressing my concerns. Her high initiative to carefully review my policy; offering various payment methods; and exploring the best options for me...translated into me feeling like a valued & significant customer. The genuine passion she has for her work and her intentional efforts to provide an enjoyable experience for her State Farm customers was certianly successfully achieved! Please ensure to acknowledge and reward workers like Emily...unfortunately, they are becoming harder and harder to fine in the field of customer service!"
"Brian, your praise for Emily means the world to us! It's fantastic to hear how her positive attitude and initiative made you feel cared for. We agree wholeheartedly - Emily's passion for her work and dedication to providing enjoyable experiences for our customers is a true asset to our team. Thank you for the 5-star review! -Ty"
Gianna Liberatoscioli
September 5, 2024
"Because of Sabrea, I switched from Progressive to State Farm. Not only did she get me a great rate, she took the time to explain everything to me and answer all of my questions. Very grateful for her being my new agent!"
"Gianna, we're thrilled to welcome you to our State Farm family! It's wonderful to hear that Sabrea provided good assistance for your unique insurance needs. We are so excited to continue working with you in the future! -Ty"
Jamir Mitchell
September 3, 2024
"Emily from Ty Gittens statefarm agency was an awesome, patient, knowledgeable team member and She made getting a quote for car insurance easy and sufficient. She was able to cut a huge amount I was going to be paying for car insurance. I was super pleased with her work and happy she was able to help me come back home to State Farm. She is certainly an asset to the company and should be recognized as such. Thank again Emily!!!!!"
"Thank you, Jamir, for sharing your experience with Emily at our office! We’re thrilled to hear she made getting auto insurance as simple as possible. It’s wonderful to know her patience, knowledge, and dedication helped bring you back to State Farm. We’re so glad she could assist you and thank you for your kind words! -Ty"
Douglas Jones
August 30, 2024
"It was a pleasure working with you and your colleagues on this important issue. I am very grateful for your support and your willingness to work with me."
"Douglas, it was a pleasure working with you as well! We’re so glad we could support you on this important issue. Thank you for your kind words—we truly appreciate your support and collaboration. -Ty "
Michael Wilson
August 28, 2024
"Great customer service"
"Thank you for your feedback, Michael! We're thrilled to hear that you're happy with our customer service. We aim to provide a positive experience for our customers, and your support is greatly appreciated! -Ty"
Lydia Thomas
August 27, 2024
"I want to thank Kevin Washington for being a great communicator. His help and support meant a lot to me. Kevin' s knowledge and kindness means the world to me."
"Thank you, Lydia, for sharing your appreciation for Kevin! We're delighted to hear that his communication, support, knowledge, and kindness have made a significant impact on your experience. Your kind words mean a lot to us too, and we're proud to have Kevin on our Ty Gittens State Farm Agent team. Thank you for choosing us! -Ty"
Jay Corrigan
August 22, 2024
"Emily from Ty's office was very helpful getting all "ducks in a row" as I purchased my home. Thankful for this team!"
""Jay, we're so glad to hear that Emily was able to assist you during the process of purchasing your home! We strive to provide good service at our Ty Gittens State Farm Agent office and we're so grateful you recognize that. Thank you for being a part of our family! -Ty" "
Shaina
August 17, 2024
"I have not had a great experience with this office. I have had difficulties trying to get in touch with staff via phone and text over the last year. I canceled my insurance with them today."
"Hi Shaina, We’re sorry to hear about your experience. I did check into you contacting us during this timeframe and found that you spoke directly to one of our agency team members back in May regarding a State increase to your policy which notes of the conversation are present on your profile. There has been no other attempts via phone call, voicemail, text message or email from you after that conversation during normal business hours that would have lead to you not reaching us. It does show attempts of you calling after hours which you spoke to our back office line who are available after normal business hours and on the weekend. You requested your cancellation with that after hours department outside of normal business hours in fact which is time stamped on your profile. We thank you for your business and wish you all the best - Ty"
Dentana
August 16, 2024
"Emily is so thorough and thoughtful!!!!! What a breath of fresh air!! Navigating the insurance landscape is so intimidating but Emily makes it a breeze!!!"
"Dentana - Thank you for your kind words about Emily! We’re thrilled to hear she made navigating insurance as simple as possible with her thorough and thoughtful approach. We're so grateful for your feedback! -Ty"
Diana Cooper
August 12, 2024
"Service was quick professional and efficient thank you so much Sabrea you made our day :)"
"Diana thank you so much for your 5 star review and we are happy that we met your expectations of providing your professional and efficient services! Ty"
Puja Behl
August 7, 2024
"Emily has been very helpful in choosing the best insurance. She is always available over the phone whenever we reached out to her. She always answered each question whenever asked and she is very knowledgeable."
"Puja, we're thrilled to hear that Emily has been very helpful in exploring your insurance options. It's great to know she's consistently available, knowledgeable, and responsive to your questions. Thank you for sharing your positive experience! -Ty "
D'Andrea Taylor
July 23, 2024
"Ty Gittens is the person you want to connect with when deciding to get life insurance for you or your family. He is very upfront, honest, patient, and knowledgeable. You can tell he has a passion for helping others. I needed a lot of questions answered and never once did he become frustrated, he seemed happy to answer any of my questions. He doesn’t push anything on you at all. He teaches you what options are available to you and/or your family and guides you along every step of the way. He wants the best for you and your family!! Don’t hesitate to reach out to him or his office if in need of insurance or unsure of how the process works- he will lead you to your needs. Thank you Ty for being patient and helping me out! I feel a lot more at ease mowing me and my family are protected."
"Thank you for sharing your experience with our office! We're thrilled to hear that we provided you with upfront and patient service and answered your questions effectively. It's wonderful to know that we also guided you through the insurance process with genuine care. Don't hesitate to reach out if you need anything else. We're so grateful for your feedback! -Ty"
Fran Freeman
July 17, 2024
"Aubrey was very helpful and courteous!!!"
"Thank you, Fran, for your kind words about Aubrey! We're glad to hear she was helpful and courteous! Your review means the world to us! -Ty "
Ella Scales
July 11, 2024
"Ty’s office will be sure you are taken care of! 10/10 recommend!!"
"Ella - thank you so much for your 5 star review and 10/10 recommendation !!! We appreciate your business and will continue to provide you with great customer service year round - Ty "
QlQ
July 2, 2024
"Poor service"
"Unfortunately, we have no records of you being apart of our agency - any further issues we ask that you reach out to your agency directly. "
Forrester Bridges
June 26, 2024
"Aubrey always takes such special care of me and truly cares about helping me. Countless times she went above and beyond to keep me insured at the best rates. I never been so cared for as a customer for a car insurance company"
"We're over the moon with your 5-star review, Forrester! Your support brightens our day and fuels our commitment to delivering good service. Thank you! -Ty"
Sadonna Major
June 26, 2024
"I love this office. Jay is absolutely amazing! His customer service is top tier and goes above and beyond to make sure all my insurance needs are met."
" Thank you for your kind words about Jai, Sadonna! We're delighted to hear that his helpful customer service and dedication have made such a positive impact. We're grateful for your support and can't wait to continue working together! -Ty"
Diane Kos-Kline
June 17, 2024
"I ADORE everyone that works there! Everyone is so helpful, knowledgeable and kind. And Kevin, you are a Rock Star!!!! And State Farm all around has been so helpful and their customer service is above and beyond! But Ty & his office staff are who you want in your corner! Thank you guys for picking the job you are so successful at!! You’re biggest fan Diane"
""Diane, we're thrilled to hear such positive feedback! It's great to know that Kevin and the rest of the team have been able to assist you effectively. We're proud to have you as our biggest fan and look forward to continuing to provide you with good service. Thank you for choosing us! - Ty""
Dave
June 14, 2024
"Aubrey Snead is awesome ! She answered all my questions clearly and helped navigate me through my insurance needs and got me the policy I needed when I needed it. She got back to me every step Of the way to keep me informed and did it all in a positive and happy manner. You don’t get service like that very often any more. I appreciate it very much !"
"Dave, thank you so much for your positive 5 star review. We are happy to hear Aubrey met your expectations on providing great customer service. We look forward to serving you in the future. Ty "
Stephen Smolczynski
June 13, 2024
"Aubrey was incredible and helped me receive new coverage at a more affordable rate then my previous carrier. She deserves a raise, she was straight forward, personable, friendly, and definitely an asset to State Farm."
"Thank you Stephen - we appreciate your feedback and Emily is awesome !!!! "
peter roecke
June 10, 2024
"It was a great experience got everything and all my questions answered"
" Peter, we're pleased to hear that you had a great experience with our office and that your questions were answered. Thank you so much for sharing your positive feedback! -Ty"
Cam D
June 7, 2024
"If you think dealing with insurance is a hassle, then you haven't met Tiffany yet! She's like a caffeinated cheetah on roller skates, making sure everything gets done at lightning speed. Need help with your policy? Blink, and Tiffany has already sorted it out, all while sipping her coffee! Her responsiveness is nothing short of legendary—it's almost like she knows what you need before you do. If only all customer service could be this sharp! When it comes to professionalism, Tiffany could write the book (and probably has, in her spare time). She navigates the complexities of insurance with the poise and precision of a seasoned conductor leading a symphony. But where Tiffany truly shines is in her ability to communicate with customers in a way that feels personal and relatable. She's like the friendly neighbor who just happens to know everything about insurance. Whether she's explaining the intricacies of a policy or calming the nerves of a first-time policyholder, Tiffany’s warmth and empathy turn a potentially dry subject into a pleasant conversation. In summary, Tiffany is a whirlwind of efficiency, expertise, and charm. She's the secret ingredient that turns dealing with insurance from a chore into a delightful experience. If you haven't had the pleasure of working with her yet, prepare to be amazed. Bravo, Tiffany! Keep dazzling us with your insurance superpowers!"
"Thank you, Cam, for sharing such a wonderful review of Tiffany! We're thrilled to hear that she has made such a positive impact on your experience. It's great to know her responsiveness, knowledge, and personable communication truly set her apart! We're proud to have her on our Ty Gittens State Farm Agent team and delighted to know she has turned dealing with insurance needs into a good experience for you. Thank you for choosing our office! -Ty"
Betsy McGuire
May 31, 2024
"Aubrey was absolutely wonderful. Getting me what I needed quickly. Very satisfied with her pleasant and professional service."
"Betsy - thank you so much for your positive review regarding your interaction with Aubrey. She is one of our valued, licensed team members that truly cares about providing great customer service. We look forward to serving you in the future. Thank you - Ty"
Michael Jordan
May 31, 2024
"This agency went above and beyond what I’ve experienced with other agencies in the past. They were responsive and resolved an issue my former agency refused to assist me with."
"Michael, Thank you so much for your positive review. We greatly appreciate your business and entrusting us with providing you great customer service "