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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

th machine

May 4, 2023

5  out of  5 rating by th machine
"It's been really great working with Emily Harris on all my insurance needs.  Let’s face it, insurance isn’t on the list of things you jump out of bed for and in the past with other companies it was more like sitting through a root canal. She really made the experience stress free and took the time to explain the options I needed. I am glad a friend recommended Ty Gittens StateFarm Insurance Agency. The whole experience was actually enjoyable and I'm so thankful to Emily for all her help!"

Melissa Harris

May 4, 2023

5  out of  5 rating by Melissa Harris
"Emily explained everything in a way that was easy to understand. She was very patient, I haven’t experienced professional customer service like this in a long time. Highly recommend her for all your life insurance and insurance needs. You will actually understand your coverage and why it is needed!"

Edward Harris

May 4, 2023

5  out of  5 rating by Edward Harris
"I called Ty Gittens- State Farm Insurance looking for an affordable life insurance plan, with questions regarding pet insurance. The lovely voice that answered my call was named Emily Harris. I have NEVER had such a personable conversation with a salesperson then when I called earlier this week. Emily seemed to have answers for most of my questions, and the few she couldn’t I was notified that she would call me back with the answers. I was called back the same day and was able to save some money on pet insurance! State Farm is the third insurance company I have been in contact this month. Emily is the only agent that did not force me to endure long hold times, or even worse, transferred me to what felt like the rest of the office! After a stand out customer service experience, I will be making the switch to State Farm for my insurance needs! Thank you Emily for a wonderful experience."

Stephen Smolczynski

March 4, 2023

5  out of  5 rating by Stephen Smolczynski
"Emily was incredible and helped me receive new coverage at a more affordable rate then my previous carrier. She deserves a raise, she was straight forward, personable, friendly, and definitely an asset to State Farm."

Bahiyyah M

January 23, 2023

1  out of  5 rating by Bahiyyah M
"On my last statement i realized I was being charged for homeowners insurance which I never signed up for. Mainly my fault since I did not check my statements. I signed up for drive safe and never received my beacon. My agent Ty told me he would send me one in the mail and I never received it. Now my insurance has went up at least $40. When contacted about this i could not get a call back or response via text."

shameka pullen

August 3, 2022

5  out of  5 rating by shameka pullen
"I had the most professional and effortless experience working with Ty Gittens. Ty checked periodically to see if I had questions or needed clarification or just to make sure I understood the information provided, but also allowed me time to process everything & wasn't overbearing. Ty provide my family members & myself quotes very quickly & worked to get my policies completed timely & so smoothly with the best customer service experience. Ty thank you again for your help. I 100% recommend contacting him if he are shopping around for insurance quotes for yourself or your family; you will not be disappointed working with Ty."

Ava R. Logan

June 10, 2022

5  out of  5 rating by Ava R. Logan
"Saying Ty and his team are amazing is an understatement. From speaking with Emily, who is quite helpful and patient, through securing policies with Ty, everything went smooth as silk. They were concise, uber helpful, and most importantly honest. I’ve had life, auto, and renters policies through Ty Gittens - State Farm Agency in the past and I keep coming back. Their personalized customer service is UNMATCHED. The rapport they build with you leaves you feeling secure knowing that you’re covered with them. I am a repeat customer and for great reason. If you’re looking to switch insurance companies, I strongly suggest you give Ty Gittens - State Farm agency a try. Side note: This is NOT a paid review so don’t go there!"

Raila Austin

May 14, 2022

5  out of  5 rating by Raila Austin
"Always has provided me with excellent customer service for all of my insurance needs - highly recommended and great staff"

Nelly Ortiz

May 12, 2022

5  out of  5 rating by Nelly Ortiz
"Awesome agency to deal with ! Highly recommended"

Patricia Bland

May 10, 2022

5  out of  5 rating by Patricia Bland
"Thank you for the information you were a great help!!"

phillip johnson

May 8, 2022

5  out of  5 rating by phillip johnson
"Ty Gittens and his staff were very knowledgeable and informative. He took the time to explain all parts of my policies in which I have switched my home and auto to his company. The savings and coverage is phenomenal. The professionalism of he and his staff is outstanding. I would highly recommend him to anyone in need of a great agent."

Rukshana Petrone

May 8, 2022

5  out of  5 rating by Rukshana Petrone
"Great insurance agency! Ty and his team are always friendly and accommodating with all my needs. I highly recommend them."

Tinette Johnson

May 7, 2022

5  out of  5 rating by Tinette Johnson
"Having an experienced, well informed and knowledgeable agent who was great to work with made the decisions easier. He took the time to explain the savings on each of the policies, life insurance, home & auto insurance. Great experience! Highly recommend Agent Ty Gittens - he’s responsive to any questions."

L Rob

April 21, 2022

5  out of  5 rating by L Rob
"Stellar agency - The Agents & Reps exude professionalism and prompt attention to our requests. The office is very informative and knowledgeable with a family-like atmosphere - Highly recommend!"

Charles Alexander

April 14, 2022

1  out of  5 rating by Charles Alexander
"He defrauded me of upwards of $1000 over a six month period of time. His agents purposefully didn’t return my calls about how my bill got too high and it was only figured out after I refused to pay finally and it went into cancellation and not by his team but another team of State Farm agents"

Joseph Pierce

March 24, 2019

5  out of  5 rating by Joseph Pierce
"This place gave amazing service. No one really wants to pay for insurance, but the peace of mind it provides is priceless. You can get it anywhere, but Ty Gittens State Farm Agency is professional, knowledgeable and super helpful. It feels like an operation that this example is set from the top and exudes throughout. I'll be using this agency for all my necessary services."

Mr G

February 11, 2019

5  out of  5 rating by Mr G
"Ty Gittens is hands down a very professional and passionate agent in the insurance business. He understands the needs of people and works hard to provide the best policy to fit those needs. You will have to look long and hard to find an agent to equal his efforts. Thanks for all your help Mr. Gittens."

Tamyya Carter

December 19, 2018

5  out of  5 rating by Tamyya Carter
"Ty has assisted me with getting life insurance for me and my family and also homeowners insurance for one of my homes. He educated me thru the process and made sure I got the services I needed. Ty and his staff has EXCELLENT Customer Service!! Ty thank you so much!"

JovialTimez Ent. LLC

November 27, 2018

5  out of  5 rating by JovialTimez Ent. LLC
"Had A Good Experienceand & received Great Service from Lynton. He provided me with the right insurance that suited my needs and helped me saved some money. Thanks again. I'll definitely be recommending my friends and family."

Ebony Monchoir

November 26, 2018

5  out of  5 rating by Ebony Monchoir
"Lynton was extremely helpful with my new insurance plan. He was informative & patient with me through all my questions & concerns."

YensAlex Goyins

November 26, 2018

5  out of  5 rating by YensAlex Goyins
"Ty and his team do a great job with auto insurance! Always available when you have a question or concern and very knowledgeable about the available products. Their attention to detail is second to none. I encourage anyone looking for an excellent insurance agency to choose Agent Ty and his group over at State Farm."

Stacyann Salvary

November 25, 2018

5  out of  5 rating by Stacyann Salvary
"My experience at State Farm was great! I spoke to Lynton, he's one of the Accountant Representative. Lynton made sure that I got the right agent to help me with the right insurance, one that was right for me. Also, one that I could of afford. Lynton's reliable and he's always available if I need any questions answered."

Natasha Clarke

November 24, 2018

5  out of  5 rating by Natasha Clarke
"Great customer service from Mr Forde. And if you’re shopping for a bundle, you’ve found the right place."

Tyler C Joseph

November 21, 2018

5  out of  5 rating by Tyler C Joseph
"Ty Gittens & his staff are by far the most helpful insurance team that i've come across. I was referred by Lisa, & since then i've received nothing but the best help, knowledge & advice regarding the insurance that me & my family needs. Such a GREAT team & i will recommend them to everyone i know."

Victoria Brown

November 21, 2018

5  out of  5 rating by Victoria Brown
"My cousin, Lisa, had referred me to State Farm to hear about their life insurance plans. Ty Gittens was my agent and he was very informative and answered all my questions. He and his team were great and made insurance buying very easy. I have recommended Ty and his team to my family and friends who agree that their customer service was wonderful and informative. I will keep recommending them and their services!"