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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Raheem Gambrell

May 7, 2025

5  out of  5
rating by Raheem Gambrell
"Polite and knowledgeable"
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Ingrid Scott Donnelly

May 6, 2025

5  out of  5
rating by Ingrid Scott Donnelly
"Jimmy was pleasant to speak with and very helpful. Every time I call in to the office I’m met with efficient staff ready and willing to help me with whatever I need. Thank you!"
We responded:
" Ingrid! Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you had a positive experience with Jimmy and our team. Providing efficient and helpful service is our top priority, and it’s wonderful to know that we met your expectations. Your kind words motivate us to continue delivering the best service possible. If you ever need anything else, please don’t hesitate to reach out. We truly appreciate your support! Ty & Team!"
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Jermaine Coates

May 5, 2025

4  out of  5
rating by Jermaine Coates
"Jimmy could be my agent anytime thanks again for your help today"
We responded:
"Jermaine! Thank you for your wonderful feedback! We’re so glad to hear that Jimmy was able to assist you effectively. He is a valuable member of our team, and it’s great to know he made a positive impression. Ty & Team"
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Marci Florio

May 5, 2025

5  out of  5
rating by Marci Florio
"Lillyanna was very sweet and helpful"
We responded:
"Marci! Thank you for taking the time to leave such a wonderful 5-star review! We’re thrilled to hear that Lillyanna was sweet and helpful. She truly embodies our commitment to exceptional customer service, and we’re so proud to have her on our team. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. Ty & Team!"
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Jo Lomas

May 1, 2025

5  out of  5
rating by Jo Lomas
"Jim was very helpful. I had two small issues and he was able to help me."
We responded:
"Hi Jo! Thank you so much for your kind words! We’re thrilled to hear that Jim was able to assist you with your issues. Our team is dedicated to providing excellent service, and it’s great to know that we met your expectations. If you have any more questions or need further assistance in the future, please don’t hesitate to reach out. Ty & Team!"
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karen thompson

April 30, 2025

5  out of  5
rating by karen thompson
"Every Time I need help from this office,They are right there. Jim just assisted me happily and quickly. The good thing with this office when I calk, I hear their smiles 😃"
We responded:
"Thank you, Karen! We truly appreciate your kind words. It means a lot to know you feel supported every time you reach out—and that you can hear the smiles when you call! We're always happy to help, and we're glad Jim took great care of you! - Ty & Team "
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Zaneta Athill

April 30, 2025

5  out of  5
rating by Zaneta Athill
"The guy Jay was very helpful and knowledgeable."
We responded:
"Thanks so much, Zaneta! We're happy to hear Jay was helpful and knowledgeable. We appreciate you taking the time to share your experience! Please contact us if you have any additional questions or concerns. We’re here for you! - Ty & Team "
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Aaron Lewis

April 30, 2025

5  out of  5
rating by Aaron Lewis
"Great customer service"
We responded:
"Thank you so much, Aaron! We truly appreciate the 5-star rating. If there's anything else we can assist you with, feel free to reach out anytime! - Ty"
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Nana Ashong

April 29, 2025

5  out of  5
rating by Nana Ashong
"Always kind, effective and efficient. Been at this office for almost 10 years and they always provide me with excellent service great discounts on products"
We responded:
"Thank you, Nana! We're so grateful for your loyalty over the past 10 years. It means a lot to know we've consistently provided the kind of service and value you can count on! Please don’t hesitate to reach out if you need anything else. Thanks again for choosing us! - Ty & Team "
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Adriane Davis

April 29, 2025

5  out of  5
rating by Adriane Davis
"Kevin was great communication skills were 10/10 overall..Great.!!!"
We responded:
"Thanks so much, Adriane! We're glad to hear Kevin's communication stood out and that your experience was a great one. Thank you for choosing us, and we look forward to helping you out in the future! - Ty & Team "
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Kyle and Kelly Bower

April 26, 2025

5  out of  5
rating by Kyle and Kelly Bower
"Sabrea is absolutely phenomenal. She was friendly, thorough, and helped us amend our policy quickly. She helped us with discounts and made everything super EASY!!!! I would highly recommend State Farm! The following day I ended up reaching out again after making a spontaneous car purchase. I was worried because it was a Saturday morning but Kevin reassured me that State Farm was there to assist me every step of the way. They also text, which is super convenient!"
We responded:
"Thank you so much, Kyle and Kelly! We’re thrilled to hear Sabrea made everything so easy for you. She truly cares about helping our customers, and we’re lucky to have her on our team. We appreciate your recommendation and are always here if you need anything! - Ty & Team "
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Daniel Feidler

April 25, 2025

5  out of  5
rating by Daniel Feidler
"Jay and Jimmy are very good at what they It’s a pressure working with in very short time I had my temp insurance card Thanks all"
We responded:
"Thank you, Daniel! We’re so glad Jay and Jimmy were able to help you quickly and get you your temporary insurance card without any hassle. It was a pleasure working with you, and we’re here whenever you need us! - Ty & Team "
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Sophia Warren

April 25, 2025

5  out of  5
rating by Sophia Warren
"Jimmy understood my concern got an answer expeditiously. It was a pleasant interaction. Thank you so much."
We responded:
"Thank you, Sophia! We’re happy to hear that Jai provided a great experience and helped you achieve your goal. We appreciate you taking the time to share your feedback! Thank you for the support! - Ty and Team "
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Gloria Roche

April 22, 2025

5  out of  5
rating by Gloria Roche
"I was pleasantly impressed with not just the quote, but the professionalism. I’m glad I answered the call!"
We responded:
"Thank you, Gloria! We're so glad to hear the quote and the team’s professionalism left a great impression. It means a lot that you took the time to share your experience! Please contact us if you have additional questions or concerns. We’re here for you! - Ty & Team"
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GeeGee DeCarlo

April 14, 2025

5  out of  5
rating by GeeGee DeCarlo
"Jimmy was so helpful! He listen to what my needs were and he did everything he could to assist me. Thank you Jimmy!"
We responded:
"Thanks, GeeGee! We're happy to hear Jimmy provided such helpful and attentive service. He always strives to listen carefully and make sure each person gets exactly what they need. We appreciate you being part of our community! - Ty & Team"
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temeka berrry

April 8, 2025

5  out of  5
rating by temeka berrry
"I always thought State Farms was going to be to high for me ..We stayed on the phone, they saved me 100.00. it was so easy. I should have just tried a long time ago. Very happy new customer.🥰Thank you Sabrea and Ty."
We responded:
"Temeka, we’re so happy to have you with us! I’m really glad we were able to make the process smooth and get those savings for you. We’re here anytime you need us! If there’s ever anything else we can assist with, just let us know. Thank you for giving us a shot! -Ty & Team "
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August Steadman

April 8, 2025

5  out of  5
rating by August Steadman
"Real nice to talk takes the time to listen to my problem truly satisfied"
We responded:
"Thanks, August! It’s great to hear that you had a positive experience and that we took the time to listen to your concerns. We’re glad you’re satisfied and are always here to help! - Ty"
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Dead Serious

April 4, 2025

4  out of  5
rating by Dead Serious
"State Farm is a good Insurance company. Sometimes a little hard to get through on the phone at this agency but the staff is wonderful"
We responded:
"Thank you for the kind words and honest feedback! We’re so glad to hear you’ve had a great experience with our team. We’re always working to improve, and your input helps us get better. Don’t hesitate to reach out anytime. Thank you for choosing our team! - Ty & Team"
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Richard Bellwoar

April 3, 2025

5  out of  5
rating by Richard Bellwoar
"Great customer service from Jimmy"
We responded:
"Thanks, Richard! We’re happy to hear Jimmy provided great service—he’ll love seeing this. Please let us know if there’s anything else we can help with! - Ty & Team"
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Alex

April 1, 2025

5  out of  5
rating by Alex
"Very polite gentleman. Very professional and he seems to truly care. I would 100% recommend!"
We responded:
"Thank you, Alex! We truly appreciate your recommendation and are glad to hear you felt well cared for. Please contact us if you have any additional questions or concerns. We're always here when you need us! - Ty & Team"
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Steve youmans

April 1, 2025

5  out of  5
rating by Steve youmans
"Great doing business with Jimmy he was very helpful and prompt with needs."
We responded:
"Steve, we're delighted to hear about your positive experience with Sabrea! Her knowledge and helpfulness are exactly what we strive to provide. Thank you for your feedback and for choosing to do business with our office! -Ty"
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Diane Kline

April 1, 2025

5  out of  5
rating by Diane Kline
"It is always such a great experience anytime i have a question. And they never make me feel like my questions are not important. Everyone is always so kind also."
We responded:
"Diane - thank you so much for your positive 5 star review! We are happy to hear you enjoyed your experience with our team! We are here to help service you with excellent customer service any time. - Ty & Team "
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Joanne Szwanki

March 31, 2025

5  out of  5
rating by Joanne Szwanki
"Jimmy and Sabrea were very helpful in getting me good auto insurance at a price I can afford. As a senior on a fixed income with a good driver record, no accidents, and very low mileage, I was shocked when AAA raised my policy premium over $700. I had been with them for years and they had raised it several hundred last year. Ty's State Farm Insurance , with Jimmy and Sabrea 's patience and time are so helpful in answering all questions. I highly recommend them."
We responded:
"Thank you so much for your kind words! We're so glad Sabrea could help you find the coverage you needed at a great price. We appreciate you trusting us with your insurance needs! -Ty and Team!"
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Margaret Helton

March 28, 2025

5  out of  5
rating by Margaret Helton
"I recommend the Ty Gittens State Farm agency to everyone. Jimmy helped me with my business policy and he went above and beyond to make sure all of my insurance were met. Thanks again for all of your help."
We responded:
"Thank you, Margaret! We’re so glad to hear that Jimmy went above and beyond to help with your business policy. We truly appreciate your recommendation and kind words! - Ty and Team "
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Geneen Mcknight

March 26, 2025

5  out of  5
rating by Geneen Mcknight
"Very helpful and professional. It was a pleasure working with him ."
We responded:
"Thank you, Geneen! We appreciate your kind words and are happy to hear you had a great experience. It was a pleasure working with you too! - Ty and Team "